ANY-maze Help > Troubleshooting > Problems with saving or converting videos to standard format

Problems with saving or converting videos to standard format

Introduction

ANY-maze records videos in a proprietary format. This is highly efficient when these videos are used within ANY-maze itself, but there are times that you might want to convert these videos to a standard format that can be displayed on any version of Windows. The standard formats supported by ANY-maze are MP4 and WMV (Windows Media Video).

To convert or save these standard format videos, ANY-maze uses a set of libraries called "Windows Media Foundation". These libraries are included by default on most versions of Microsoft Windows from Windows 7 onwards, but there are certain versions which do not include it. If this is the case then you will get an error message whenever you try to do certain operations such as:

Details

The Windows Media Foundation libraries allow ANY-maze to record videos in the MP4 and WMV standard formats. However, some versions of Microsoft Windows do not include this functionality by default.

Windows editions labelled 'N' (for example, "Windows 8.1 N" or "Windows 10 Professional N") have been created for certain markets and contain the same functionality as other Windows versions except for media-related technologies. This is to allow Windows users to choose their own media playback and recording technology, rather than being automatically given the technology provided by Microsoft as a default.

To add this functionality to one of these versions of Windows, you will need to install Microsoft's "Media Feature Pack". For a full description, click on one of the following links for your operating system:

The links above contain details of where to download the Media Feature Pack for your operating system.

After installing the Media Feature Pack, you will need to restart ANY-maze in order for it to detect the new libraries.

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ANY-maze help topic T1344